Resident Retention Angel

Angel Resumes

Meet the Ready-to-Fly Angels

Resident Retention Angel Resume

Engage your Residents, Effortlessly.

$0.10/unit

Resident Retention Angel Resume

Engage your Residents, Effortlessly.

$0.10/unit

Best for: Marketers looking to improve resident satisfaction and manage resident move-outs.
 

The Resident Retention Angel uses autonomous drips to assess resident satisfaction and encourage residents to renew their leases.

Best for: Marketers looking to improve resident satisfaction and manage resident move-outs.
 

The Resident Retention Angel uses autonomous drips to assess resident satisfaction and encourage residents to renew their leases.

Resident Satisfaction Director

Job Overview
In this role, I survey your residents, offer incentives, and celebrate their time at your community to make them feel appreciated. I use an automated drip to nudge residents to renew and gain a few new leads.
Resident Survey
Move-in + 60 Days

I’ll send a survey to check-in with every resident.
Resident Referral
Move-in + 90 Days

Additionally, I send a resident referral email. It’s an easy way to encourage residents to refer a friend to your property.
Anniversary
Move-in + 120 Days

I like to send an anniversary email to show residents that you care and are excited they are part of your community.

Resident Retention Specialist

Job Overview
It's my job as the Resident Retention specialist to make your residents want to renew their leases. Not only will I improve your brand reputation, but I can save your PMC thousands in the process!
Soft Touch
Lease End - 90 Days

First, I send residents a gentle nudge to renew. This nudge email can highlight the great things your property has to offer, show your residents how they will be missed, or remind them how annoying moving can be. Whatever message fits your brand, I can make sure your residents know you want them to stay.
Special Offer
Lease End - 60 Days

I give your residents a special offer like a free carpet cleaning (often something you would do if they moved out anyway). I like to provide them with another little reason to stay.
Notice Reminder
Lease End - 30 Days

If they still haven’t taken the bait, I add a little pressure by sending them a notice reminder. Nothing gets people into action like a reality check.

Exit Manager

Job Overview
As the Exit Manager, it’s my responsibility to facilitate a smooth move out. Also, I work to learn why your residents are leaving improve your online reputation.
Move-Out Checklist
Move-out Notice + 1 Day

I share a move-out checklist with the leaving residents to keep them organized during the moving chaos.
Exit Survey
Move-out Notice + 7 Days

I believe an exit survey is key to unlocking higher resident retention. Instead of making assumptions about why your residents are leaving, I uncover the real reasons through a survey.