Ever since Facebook introduced the Promoted Posts feature, brands have expressed concern that their posts aren’t showing in in their fans’ newsfeeds. Some believe this is a way for Facebook to make brands pay for what was formally free. As Facebook continues to make changes and unveil new features, brands seem increasingly distrustful and confused. Some chatter we’ve observed in response to the above message include comments like these:
I’ve been watching a number of my pages traffic and engagement drop significantly over this issue. Now have to work really really hard to get it back up without paying a small fortune.
So is Facebook trying to make money off page owners by making them pay for fans to see their posts? Despite these scary warnings, don’t fret. According to Facebook, nothings has changed regarding the frequency at which posts appear in fans’ news feeds. They write, “By promoting a post, you’re increasing its potential reach so an even larger percentage of your Page audience and the friends of those interacting with your post will see it.” The thing a lot of brands misunderstand is that there was never a point when all 100% of fans saw all your posts in their feeds. EdgeRank, Facebook’s algorithm, determines who sees your posts based on a number of factors including:
What happened to ‘facebook will always be free’?
- Time decay – The more recent the post, the higher EdgeRank values it
- How often a fan interacts with (likes, comments, shares) your posts
- How often you interact with your fans